I will say I also think the staff and clientele at Skyhaven Kroger is somewhat nicer/more real than the ERD. I remember about a year ago slipping on a puddle of some unknown clear substance in the floor of the ERD kroger and completely, totally busting my ass. Basket and contents flew everywhere, I hit my head on the floor and knocked the wind out of myself. I laid there for several minutes because I simply could not breathe, and customers and employees both just walked right by like I was a pile of tomatoes until one sweet as hell hippie lady finally came over to me to ask if I was ok and helped me pick up my basket and track down the groceries. I didn't go back for a long time after that because seriously, when someone is very clearly hurt, who just walks by like they don't exist?
I think that's why I like Publix so much, all the people there are just so damned nice. The employees always say hello, most of the checkers ask about my cats, they never card me anymore, the one produce stocker guy will even go to the back to find fresher stuff if he knows they have it and it just isn't out yet. The cashiers at the Skyhaven Kroger are far closer to the Publix experience than the ERD are.